What We Do
The Department of Child Support Services provides the following services:
 | Establishing Paternity |
 | Locating a parent to establish paternity and/or child support, and enforcing payment of support |
 | Establishing, modifying, and enforcing a court order to pay child support |
 | Collecting and distributing child and spousal support payments |
 | Establishing and enforcing medical support and Child Support orders |
What We Can't Do
The Department of Child Support Services can't help you with:
 | Handling custody or visitation matters |
 | Handling divorces |
 | Obtaining or enforcing restraining orders |
 | Establishing spousal support orders |
What You Can Do
Things you can do to help your case:
 | Let us know the non-custodial parent's Social Security Number--it is our most valuable piece of
information. |
 | Let us know if you hear that the non-custodial parent has a new address, telephone number, or
employer. |
 | Let us know if you go to court and custody is changed or if the amount of child support to be paid
is changed. |
 | Let us know when you move and always make sure that we have a daytime telephone number so we can
reach you. |
 | The California Department of Social Services will notify us
if aid is discontinued. We will continue to enforce your case unless you notify us in writing that you
want our services stopped. |
 | Let us know if you receive a direct payment of child or spousal support from the non-custodial parent.
If you are receiving CalWORKS benefits you are required by law to mail the direct payment to us.
If you are not receiving CalWORKS benefits, we request that you bring or mail the payment to us so your
account will be accurate. |
Like private attorneys, we expect and require your full cooperation and assistance. We do not know the
other parent as well as you do and your knowledge, if relevant to collecting support, is important to us.
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