Child Support Program Information

•    Ombudsperson

Who is the Ombudsperson and what do they do?

The Ombudsperson helps you resolve issues with your child support case, explains your rights and  responsibilities, and tells you the ways you can get child support services.

What are the Ombudsperson’s Responsibilities?

• To help you with child support issues.
• To assist you in understanding the complaint process before, during, and
  after the complaint is filed.
• To assist you in preparing for a State Hearing.

You can contact the Humboldt County Department of Child Support Service's Ombudsperson 
by calling the office (707) 441-3200 or E-mail dcss@co.humboldt.ca.us

For more information on the Ombudsperson click here

• Complaint Resolution and State Hearing Process

    Either a custodial party or a noncustodial parent may file a complaint over the handling of a 
    child support case. Complaint forms are available Online, at the HCDCSS Office and at 
    the California Department of Child Support Services website.

• Child Support Handbook

The Child Support Handbook provides general information about California's child support enforcement process. However, due to regulatory, policy or legislative changes, some information in this handbook may be out of date or incorrect. The latest information can be obtained from your county department of Child Support Services  or the California Department of Child Support Services website at Child Support Handbook

Paternity Opportunity Program Establishing paternity is the process of determining the legal father of a child. You can find more information by clicking on the Paternity Opportunity Program or at the State website by clicking here.