WHO WE ARE:
Humboldt
County’s Department of Child Support Services is a team of
individuals with diverse skills dedicated to providing the best
possible service to our community. Our staff consists of case
managers, attorneys, financial case managers, and support staff
here to serve you.
WHAT WE DO:
Our office establishes orders for child
support and health insurance as well as enforces orders
for child support and health insurance for children who do not
have the benefit of an intact family. In some cases that also
means establishing paternity. The process can be complex and
riddled with legal language and we will do our best to guide you
through it.
Here are some specific procedures
you may want to know about:
The Establishment Process (hyperlink?)
Modifying An Order (hyperlink?)
Enforcing A Child Support Order (hyperlink)
We want your experience with our Department
to be a positive one. If you have a problem we haven’t been
able to help you resolve, try these options:
Complaint
Resolution - We are here to assist and make the child
support process fair
and unbiased and within the guidelines of state and federal
regulations. If you don’t feel your experience has been we
offer a range of ways to help you if you are not satisfied with
your outcome, you can contact our Ombudsperson
and use the Complaint Resolution
Process Our ombudsman is a seasoned child support manager who will
objectively look at your case to insure that we are handling it
correctly. She will trouble shoot problems after a case manager
and a supervisor have been unable to resolve your concern.
State
Hearing
Form
Workshops - We offer bi-weekly workshops to help with forms
that are required for things such as responding to the first set
of documents your receive to modifying a child support order to
fit current financial circumstances. These workshops are
offered: 1st and 3rd Tuesday from 12-2 pm.
If these times don’t work for you, call or stop by and we’ll
work with you to get your questions regarding completing our
forms.
Compromise
of Arrears Program (COAP)
