Katherine Young, MSW, Director
Donna Wheeler, LCSW, Deputy Director
Jeri Scardina, MSW, Deputy Director
Shelley Nilsen, MSW, Deputy Director

808 E Street
Eureka, CA 95501

In-Home Supportive Services

In-Home Supportive Services (IHSS) is a program directed by the California Department of Social Services that provides aid to blind, aged, and disabled individuals who are unable to remain safely in their own home without the aid of a care provider.

In Humboldt County, The Department of Health and Human Services manages the IHSS program. Humboldt County IHSS is committed to helping elders, disabled adults and disabled children in Humboldt County live to their highest personal potential in the least restrictive environment. Designed as an alternative to costly out-of-home care such as nursing homes, the Humboldt County IHSS program has a team of Social Workers, Public Health Nurses, Mental Health Clinicians, Eligibility Workers, and Vocational Assistants who work together to determine the needs and eligibility of the applicant.

Individuals who want to receive IHSS complete an application. A DHHS employee will come to the individual’s home and assess the individual’s abilities to live safely at home. The individual’s medical condition, living arrangement, and resources currently available will be taken into consideration.

If the individual is determined eligible, he or she chooses a person to provide the services needed. A family member or friend may serve as a care provider, or one may be selected through the Care Provider Registry.

To be eligible for IHSS, an applicant must:
  • Be a California resident and residing in his or her own home
  • Be aged (65 and over), blind, or disabled
  • Be receiving Medi-Cal benefits
  • Have low income as set by SSI/SSP standards.
        If income exceeds SSI/SSP standards, eligibility may exist with a share of cost.

Services provided by IHSS are based on need and can include:
  • Domestic services such as cleaning, meal preparation, and running errands
  • Personal care services such as grooming, bathing, and bowel and bladder care
  • Transportation to medical services
  • Protective supervision.

To apply for IHSS benefits in Humboldt County, call (707) 476-2100.

If you are interested in becoming an IHSS Care Provider, contact Caregiver Services at (707) 476-2100.
Provider Handbook.pdf

For additional information about IHSS in Humboldt County, call (707) 476-2100 or (866) 527-8614.

Consumer Training Handbook:
2011 IHSS Consumer Training HandBook v2.pdf

Useful documents for IHSS Consumers:
Overview of the IHSS Program
Finding, Interviewing and Hiring a Provider
Getting Started with Your New Provider
Authorized Tasks
Consumer and Provider Job Agreement
Timesheets
Supervising Your Provider
Communicating with Your Provider
Setting and Maintaining Boundaries
Recognizing Abusive Behaviors
Paramedical Services
Share of Cost
Suggestions on How to Handle Money
Teaching and Demonstration

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