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When I try to select a contacts folder in the Address Book dialog box, I get an error.

The contacts folder may either be empty, have been deleted or, if the contacts folder is shared, you may no longer have permission to use it.

  • You will receive an error if you try and select a Contacts folder from the Address Book that has no contacts in it.

  • If you no longer have permission to use the contacts folder, ask the owner of the folder if you can have permission to use the folder, and then set up the folder in the Address Book again. For information about how to set up a contacts folder in the Address Book, click here.

  • If you determine that the contacts folder does not exist or that you cannot get permission to use it, you can remove the folder from the Address Book. On the Tools menu, click Services; click the Services tab, click Outlook Address Book, and then click Properties. Click the name of the folder you want to remove, and then click Remove Address Book.